LIFETIME WARRANTY · BREAK IT, WE REPLACE IT — NO B.S.
Support
Durability & Reliability, Beyond Reality
Let's Get It Working
01 Watch
→
02 Issue
→
03 Fix
Your watch
Edge — Phantom Black
← Change watch
Physical buttons & ports
1
Charge & restart
—
2
Update firmware
—
3
Lower brightness
—
4
Battery saver
—
5
Bluetooth calling
Battery doesn't last / drains fast
Step 1 of 5
Fully charge it, then restart
Charge the watch to 100%, then restart it and see if the drain rate improves. Keep an eye on how fast the percentage drops over the next few hours.
← Back
Fully charge it, then restart
Tap to enlarge
Did this fix it?
Yes, it's working
No — Try Step 2 →
Didn't work? There's another step to try.
Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.