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CarbinoxSupport

Durability & Reliability, Beyond Reality

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Your watch
Edge — Phantom Black
Edge — Phantom Black
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Physical buttons & ports
Edge — Phantom Black button layout diagram
  1. ✓Complete profile—
  2. 2Check fit—
  3. 3Expected margin—
  4. 4Factory reset
Heart rate / steps look inaccurate
Step 2 of 4

Check the fit

  1. The sensor needs snug, consistent contact with skin. A loose band is a common secondary cause of inaccurate heart rate.
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Check the fit
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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.