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03 Fix
Your watch
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Physical buttons & ports
1
Document it
—
2
Check coverage
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3
Contact support
Strap, button, or glass damaged
Step 1 of 3
Document the damage
Take a clear photo of the damaged strap, button, or glass — this speeds up a warranty claim.
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Document the damage
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Did this fix it?
Yes, it's working
No — Try Step 2 →
Didn't work? There's another step to try.
Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.