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CarbinoxSupport

Durability & Reliability, Beyond Reality

Let's Get It Working
Your watch
Edge — Phantom Black
Edge — Phantom Black
← Change watch
Physical buttons & ports
Edge — Phantom Black button layout diagram
  1. ✓Pair via app—
  2. 2Check range—
  3. 3Other devices—
  4. 4Re-pair
Won't pair, or keeps disconnecting
Step 2 of 4

Check proximity and background app

  1. Bluetooth range is about 10 meters. Beyond that, or if the app isn't running in the background, the watch disconnects and needs to re-pair.
← Back
Check proximity and background app
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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.