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Durability & Reliability, Beyond Reality
Let's Get It Working
01 Watch
→
02 Issue
→
03 Fix
Your watch
Edge — Phantom Black
← Change watch
Physical buttons & ports
✓
Pair via app
—
✓
Check range
—
3
Other devices
—
4
Re-pair
Won't pair, or keeps disconnecting
Step 3 of 4
Remove other Bluetooth competition
If the phone is already connected to another Bluetooth device, or recently ran low on battery, the watch connection can drop.
← Back
Remove other Bluetooth competition
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Did this fix it?
Yes, it's working
No — Try Step 4 →
Didn't work? There's another step to try.
Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.