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CarbinoxSupport

Durability & Reliability, Beyond Reality

Let's Get It Working
Your watch
Edge — Phantom Black
Edge — Phantom Black
← Change watch
Physical buttons & ports
Edge — Phantom Black button layout diagram
  1. ✓Hard reset—
  2. 2Force restart—
  3. 3Charge & retry—
  4. 4Update firmware—
  5. 5Reset device—
  6. 6Reinstall the app—
  7. 7Still not working
Screen frozen, blacked out, or touch not working
Step 2 of 7

Force a restart

  1. Long-press SEL for 3 seconds to power the watch on or off.
← Back
Force restart
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Yes, it's workingNo — Try Step 3 →

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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.