LIFETIME WARRANTY · BREAK IT, WE REPLACE IT — NO B.S.
CarbinoxSupport

Durability & Reliability, Beyond Reality

Let's Get It Working
Your watch
Vortex
Vortex
← Change watch
Physical buttons & ports
Vortex button layout diagram
  1. ✓Clean contacts—
  2. ✓Reconnect & charge—
  3. ✓Force restart—
  4. ✓Charge again—
  5. 5If it recovers—
  6. 6Still not working
Stuck, unresponsive, or not charging properly
Step 5 of 6

If the watch recovers

  1. Let it charge to its highest available level, then restart it normally and check that the screen, buttons, and charging percentage are all functioning normally.
  2. If it connects to GloryFit Pro, check for a firmware update before continuing with any further troubleshooting.
← Back
🖼

A manual diagram for this step isn't added yet.

Did this fix it?
Yes, it's workingNo — Try Step 6 →

Didn't work? There's another step to try.

Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.