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Your watch
Vortex
Vortex
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Physical buttons & ports
Vortex button layout diagram
  1. ✓Check silent mode—
  2. 2App permissions—
  3. 3Keep app open
Not receiving notifications (SMS/WhatsApp)
Step 2 of 3

Check notification permissions in the app

  1. Open GloryFit Pro → Device → Notification and Reminder → App Notification, and make sure the specific app you're missing notifications from (e.g. WhatsApp) has its own toggle turned on — the "All App Notifications" master switch being on doesn't automatically turn on every individual app.
  2. Also confirm the phone's own notification and location permissions are granted to GloryFit Pro in the phone's system settings.
  3. On iPhone: Settings → Bluetooth → the (i) next to the watch, and make sure "Show Message Notifications" and "Share System Notifications" are both on, and that Settings → GloryFit Pro → Background App Refresh is on.
App permissions
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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.