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01 Watch
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02 Issue
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03 Fix
Your watch
Vortex
← Change watch
Physical buttons & ports
✓
Check silent mode
—
✓
App permissions
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3
Keep app open
Not receiving notifications (SMS/WhatsApp)
Step 3 of 3
Keep the app running in the background
If the companion app is fully closed (not just backgrounded), the watch stops receiving new notifications until it's reopened.
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A manual diagram for this step isn't added yet.
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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.