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Vortex
Vortex
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Physical buttons & ports
Vortex button layout diagram
  1. ✓Stop forcing it—
  2. 2Clean the openings—
  3. 3Careful restart—
  4. 4Send a video
A button feels stuck or hard to press
Step 2 of 4

Clean around the button openings

  1. Power the watch off if possible. With a clean, soft, dry cloth, gently wipe around the affected button and the small gap around it.
  2. While cleaning, gently press and release the button several times to help loosen any debris — don't use anything sharp.
  3. Once it's clean and dry, turn the watch back on and test the button again.
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A manual diagram for this step isn't added yet.

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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.