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CarbinoxSupport

Durability & Reliability, Beyond Reality

Let's Get It Working
Your watch
Vortex
Vortex
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Physical buttons & ports
Vortex button layout diagram
  1. ✓Stop forcing it—
  2. ✓Clean the openings—
  3. 3Careful restart—
  4. 4Send a video
A button feels stuck or hard to press
Step 3 of 4

Force a restart — carefully

  1. Long-press SEL to power off/restart. Hold longer to force a restart if unresponsive.
  2. If the stuck button is the one you'd need to hold for this, don't force it — skip this step and go straight to contacting support instead.
← Back
Force restart
Did this fix it?
Yes, it's workingNo — Try Step 4 →

Didn't work? There's another step to try.

Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.