LIFETIME WARRANTY · BREAK IT, WE REPLACE IT — NO B.S.
Support
Durability & Reliability, Beyond Reality
Let's Get It Working
01 Watch
→
02 Issue
→
03 Fix
Your watch
X-Ranger
← Change watch
Physical buttons & ports
1
Charge 30 min
—
2
Inspect charger
—
3
Try another source
—
4
Force restart
—
5
Boot while charging
Won't turn on / won't charge
Step 1 of 5
Give it a full charging cycle
Connect the watch to its charging cable/dock and let it sit 30–60 minutes before expecting it to power on. This alone resolves most "won't turn on" cases.
← Back
Proper charging connection
Tap to enlarge
Did this fix it?
Yes, it's working
No — Try Step 2 →
Didn't work? There's another step to try.
Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.