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CarbinoxSupport

Durability & Reliability, Beyond Reality

Let's Get It Working
Your watch
Edge — Phantom Black
Edge — Phantom Black
← Change watch
Physical buttons & ports
Edge — Phantom Black button layout diagram
  1. ✓Hard reset—
  2. ✓Force restart—
  3. ✓Charge & retry—
  4. ✓Update firmware—
  5. 5Reset device—
  6. 6Reinstall the app—
  7. 7Still not working
Screen frozen, blacked out, or touch not working
Step 5 of 7

Reset the device in the app

  1. If it's responsive, open the Device section of Carbinox Max, select Reset Device, and confirm.
← Back
Reset the device in the app
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Yes, it's workingNo — Try Step 6 →

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Content sourced from the model manuals and the live shopcarbinox.com troubleshooting guide.